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CUSTOMER
SERVICE
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Why buy from you?Our prices are usually cheaper than the prices listed on Stub Hub and Ticket Master and there's no additional fees. Both take a 10% cut from the seller AND tack on an additional 25% in fees for the buyer! The electronic transfer is also done from my Ticket Master account, so it's the same as buying from either of them.
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How do I know I won't get scammed?All transactions are done using PayPal. Payments are held and protected by PayPal. PayPal also has my credit card info for insurance in an event the game/concert is cancelled.
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How will I get my tickets?Mobile tickets are transferred through TicketMaster or the official Las Vegas Raiders app.
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What do I need to know about traveling to the US?Everything you need to know is provided on the Air Canada website including what is required for rapid testing. https://www.aircanada.com/ca/en/aco/home/book/travel-news-and-updates/2020/covid-19.html
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What is the Covid policy at Allegiant Stadium?As of Aug 16/2021, all fans in attendance at Raider games must show proof of vaccination. Fans under 12 and people with only one shot, must wear masks. US visitors can show proof of vaccination by using the CLEAR app. This app is only available for Americans, all other visitors must show proof of vaccination at one of the CLEAR booths outside the stadium. I would recommend going early. https://www.allegiantstadium.com/stadium-info/covid-19-disclosure
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What are Allegiant Stadium's other policies, etc?"Here's the link to the bag policy, maps and everything you need to know about Allegiant Stadium or as I call it, "The AL". https://www.allegiantstadium.com/plan-your-visit
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When will tickets be available?Tickets for the Las Vegas Raiders will be available shortly after the NFL schedule is announced. For all other events, as soon as I can get them!
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What's the dress code in Las Vegas?At Raider games... strictly Black! While anything goes, it's still Vegas, so dress for success. Think Oceans 11 or casual Bond. You don't want to be the reason you and your friends don't get in to a club because you're dressed like a hayseed.
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Are kids welcome?Sure, we have lots of family-friendly suggestions. Vegas is fine for teens, but really, there's nothing sadder than a man pushing a stroller down the Strip at 11pm.
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Do ticket packages include flights?The costs of flights change daily and since people will be flying from all over the country, flights are not included. Having flown with several different airlines arriving and departing at various times, we would be happy to offer our advice.
FAQ
FAQ
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